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  #1  
Old 01-05-2010, 09:13 PM
lkhimishman_5316 lkhimishman_5316 is offline
AGW Memeber - Artist
 
Join Date: Jan 2010
Posts: 2
Default Credit card expiration problem

I have a new credit card and I would like to continue to pay for my membership.
How I can change from my old credit card to the new one.
Please give me the direct instructions how to change form one card to another to avoid interruption in the payment.
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  #2  
Old 01-05-2010, 09:18 PM
AGW Support AGW Support is offline
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Join Date: Jul 2009
Posts: 27
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Since we receive all payments through Paypal system it's a little bit complicated. Here is our recommendation:
Do not do anything before your next recurring payment day! After that day you may canceled you current subscription with old credit card and open a new one. Because if you will do it now, the system will consider it as an upgrade (and will offer you to add 50+ artworks).
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  #3  
Old 01-11-2010, 08:14 PM
lkhimishman_5316 lkhimishman_5316 is offline
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Join Date: Jan 2010
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Thank you
What button I have to click....
Do I have to down load all my images again?
Is my page availably for the viewing ?
Regards
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  #4  
Old 01-11-2010, 08:31 PM
AGW Support AGW Support is offline
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Quote:
Do I have to down load all my images again?
No
Quote:
Is my page availably for the viewing ?
It will be available for the viewing when the payment is fixed.

Quote:
What button I have to click....?
Here are two options how to fix credit card to your PayPal account:

Option A – add a new credit card to your account inside PayPal.
Click on Profile inside of your account (depend on the type of your account). see picture below (N1)

Option B – add a new credit card through our site
  • go to your Agreement page and click Set Your Payment button ( make sure your due date is overdue and you see the massage WE DID NOT RECEIVE YOUR SCHEDULED PAYMENT); picture N2
  • then click on radio button where it says No PayPal Account? - see picture N3
  • fill out required information and press Add button - see pictures N4
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