art forum

Go Back   Art Gallery Worldwide > Exhibitors' Support :: www.gallery-worldwide.com > Pre-sale Questions and Answers
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Display Modes
  #1  
Old 01-21-2010, 12:52 AM
cmmorris_6629 cmmorris_6629 is offline
AGW Memeber - Artist
 
Join Date: Sep 2009
Posts: 1
Default I am having a problem receiving payment from a collector

I am having a problem, or maybe I just don't fully understand how the site works, but I am having a problem receiving payment from a collector. I have a paypal account linked to the site and I have an order pending and the payments says paying, which it has said for the past week. Is there something that I am supposed to do for the transaction to go through?
Reply With Quote
  #2  
Old 01-21-2010, 12:58 AM
AGW Support AGW Support is offline
Super Moderator
 
Join Date: Jul 2009
Posts: 27
Default

Dear Artist,
As an advise, please be patient and let the system check the creditability of customer to avoid fraud.
Do not sent art if money wasn't transfer correctly.
You can contact customer via email or other means he/she provided to clarify this matter.

Support
__________________
Exhibit and Sell Art Online
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 11:20 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.