Dear Anne
You have to create 3 records.
For example:
1) the shipping inside UK is $10,
2) the shipping to USA is $200 and
3) the shipping to EU is $50.
We have video help (2d part) how to do it.
http://www.gallery-worldwide.com/ex/...t_commerce.htm
And we have guide
http://www.gallery-worldwide.com/ex/...assistant=SHIP
Let me know if that help is not enough and you still have the problems
Thanks